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- Troubleshooting
Solutions for common issues with the eConsent tracking script, certificate generation, and API integration.
- Frequently Asked Questions
Common questions about eConsent, TCPA compliance, consent certificates, and how our platform works.
- Billing & Plans
Understand eConsent pricing, plans, retention add-ons, and how billing works.
- Consent Tracking
How session recording, consent detection, and certificate generation work in eConsent.
- Getting Started
Learn how to set up your eConsent account, install the tracking script, and start capturing consent certificates.
- API & Integration Guide
Learn how to use the eConsent API to verify consent certificates, configure webhooks, and integrate with your systems.
- Video Conversion & MP4 Replay
How eConsent converts session recordings to MP4 video, why it matters for compliance, and how auto-retain works.
- Consent Versioning
How to create consent templates, track disclosure versions, and verify which version a consumer saw.
- Scheduled Jobs & Cron Management
How eConsent's scheduled jobs work and how to monitor them from the management dashboard.
- Consent Attestation
Understand how eConsent's cryptographic attestation works, how to read the attestation on certificate pages, and what SHA-256 hashes mean.
- WCAG Accessibility Scores
Learn what AAA, AA, and Fail accessibility scores mean on your consent certificates and how to improve them.
- Multi-Language Detection
How eConsent detects the language of consent disclosures and how it appears on your certificates.
- Consumer Revocation Portal
How consumers can revoke their consent using the self-service opt-out page and what happens when consent is revoked.
- Partner Certificates & Lead Distribution
Share consent certificates with lead buyers and distribution partners for TCPA-compliant lead transfers.
- eConsent Voice
TCPA compliance for outbound voice calls - pre-call verification, verbal consent capture, and evidence certificates.
- eConsent SMS
TCPA and CTIA compliance for outbound SMS - pre-send checks, STOP handling, and consent certificates.