When consumers opt out, you need a record of that too
Consent is only half the compliance story. Managing revocations — and proving you honored them — is just as critical. eConsent gives you four ways to handle opt-outs, with a full audit trail for every one.
Single Revocation
Revoke consent for a single certificate by ID, phone number, or email. Enter the reason, click revoke — the certificate is permanently marked with a timestamp and audit entry.
Bulk Revocation
Paste a list of certificate IDs, phone numbers, or email addresses. eConsent matches and revokes all associated certificates in one operation — with individual success/failure tracking.
CSV Upload
Upload a CSV file with identifiers and reasons. Process hundreds or thousands of revocations at once. Download a template to get started. Results are tracked per-row with success/failure counts.
Organization-Wide
Revoke all certificates matching a phone number or email across your entire organization. When a consumer says “stop calling me” — one action covers every property and campaign.
Complete audit trail
Every revocation is logged with full attribution — who revoked it, when, why, what method was used, and how many certificates were affected. Searchable and filterable for compliance reviews.
Revocation preserves the original
The original consent record stays intact alongside the revocation marker. You can prove consent was given AND that you honored the opt-out.
Webhook notifications on revocation
Configure webhooks to receive real-time notifications when consent is revoked — automatically update your CRM, suppression lists, or dialer.
Revocation Activity Log
Bulk revocation — 47 certificates
by Sarah K. — 2 hours ago
Single revocation — phone opt-out
by Marcus T. — 5 hours ago
CSV upload — 312 certificates
by Rachel M. — yesterday
Org-wide revocation — email@example.com
by Sarah K. — 2 days ago
Consent management, not just consent capture
The full lifecycle — from the moment consent is given to the moment it's revoked. All documented, all auditable.
