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Getting Started

Set up your account, install the script, and capture your first certificate.

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Frequently Asked Questions

Common questions about eConsent, pricing, and TCPA compliance.

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Consent Tracking

How session recording, consent detection, and certificate generation work.

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Billing & Plans

Understand pricing, retentions, overages, and payment methods.

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Troubleshooting

Fix common issues with recordings, certificates, and API integration.

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API & Integrations

Connect eConsent to your CRM, dialer, and compliance workflow.

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Consent Attestation

Cryptographic proof, SHA-256 hashes, and how to read attestation on certificates.

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Accessibility Scores

WCAG 2.1 AAA/AA/Fail ratings and how to improve your disclosure readability.

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Language Detection

Automatic detection of consent disclosure language across 10 supported languages.

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Consumer Revocation

How consumers revoke consent via the self-service opt-out portal.

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Video Conversion

MP4 session replay conversion for legal evidence and compliance audits.

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Scheduled Jobs

How background processing and cron management works for administrators.

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Consent Versioning

Create templates, track disclosure versions, and verify which version consumers saw.

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Partner Certificates & Lead Distribution

Share consent certificates with lead buyers, configure consent language rules, and maintain chain of custody.

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eConsent Voice

TCPA compliance for outbound voice calls — pre-call verification, verbal consent capture, and evidence certificates.

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eConsent SMS

TCPA and CTIA compliance for outbound SMS — pre-send checks, STOP handling, and consent certificates.

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