Help Center
Find answers, guides, and resources
- 01 Getting Started Set up your account, install the script, and capture your first certificate.
- 02 Frequently Asked Questions Common questions about eConsent, pricing, and TCPA compliance.
- 03 Consent Tracking How session recording, consent detection, and certificate generation work.
- 04 Billing & Plans Understand pricing, retentions, overages, and payment methods.
- 05 Troubleshooting Fix common issues with recordings, certificates, and API integration.
- 06 API & Integrations Connect eConsent to your CRM, dialer, and compliance workflow.
- 07 Consent Attestation Cryptographic proof, SHA-256 hashes, and how to read attestation on certificates.
- 08 Accessibility Scores WCAG 2.1 AAA/AA/Fail ratings and how to improve your disclosure readability.
- 09 Language Detection Automatic detection of consent disclosure language across 10 supported languages.
- 10 Consumer Revocation How consumers revoke consent via the self-service opt-out portal.
- 11 Video Conversion MP4 session replay conversion for legal evidence and compliance audits.
- 12 Scheduled Jobs How background processing and cron management works for administrators.
- 13 Consent Versioning Create templates, track disclosure versions, and verify which version consumers saw.
- 14 Partner Certificates & Lead Distribution Share consent certificates with lead buyers, configure consent language rules, and maintain chain of custody.
- 15 eConsent Voice TCPA compliance for outbound voice calls - pre-call verification, verbal consent capture, and evidence certificates.
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