eConsent Voice

What is eConsent Voice?

eConsent Voice provides TCPA compliance for outbound calling operations. Whether you use AI voice agents, human call centers, or hybrid setups, Voice verifies consent before every dial and captures verbal consent as court-ready evidence.

Key Features

Pre-call Verification

Before your agent connects, send a pre-call check to the API. It validates consent status, checks revocation history, and returns required disclosure scripts — all in under 200ms.

Verbal Consent Capture

During the call, capture the consumer’s verbal consent with audio evidence. The ML classifier analyzes the transcript for affirmative consent language and scores confidence.

Evidence Certificates

Every consent interaction generates an HMAC-SHA256 signed certificate with audio reference, transcript, classifier results, and full chain of custody.

Offshore Agent Tracking

Track agent chain across domestic and offshore locations. Automatic disclosure requirements for FCC March 2026 NPRM compliance.

Getting Started

1. Go to eConsent Voice from the product switcher or sidebar
2. Complete the onboarding wizard to generate your Voice API key
3. Integrate the pre-call check into your dialer workflow
4. Start capturing verbal consent

API Endpoints

Endpoint	Description
POST /v1/precall	Verify consent before calling
POST /v1/capture-verbal	Capture verbal consent with transcript
POST /v1/revoke	Revoke consent
POST /v1/post-call	Finalize call evidence
GET /v1/health	API health check

Pricing

Tier	Price	Pre-call Checks	Verbal Captures
Free	$0/mo	100/mo	25/mo
Growth	$999/mo	25,000/mo	5,000/mo
Scale	$2,999/mo	100,000/mo	25,000/mo

Frequently Asked Questions

Do I need eConsent Web to use Voice? No. Voice is a standalone product with its own API keys and billing. However, if you also capture web form consent with eConsent Web, the Voice pre-call check can automatically reference those web certificates as upstream evidence.

What voice platforms are supported? Any platform that can make HTTP requests. Popular integrations include Vapi, Retell, Five9, and custom SIP/VoIP setups.

How does the ML classifier work? The classifier analyzes call transcripts for affirmative consent language. It uses a rules engine for canonical phrases and an ONNX neural model for novel phrasing, returning a confidence score and verdict.